What's preventing business travel programs from delivering a seamless experience?
Our latest Global Business Travel Association Report explores how travel buyers are navigating the next era of managed travel, and where key gaps still remain.
Conducted in partnership with industry leaders at Spotnana and Marriott, this research highlights how AI innovation, evolving hotel retailing models, and global travel program complexity are reshaping the industry. The report covers:
- The biggest challenges organizations face in managing global programs
- Why fragmented data and inconsistent traveler experiences continue to create friction
- The growing demand for AI-driven capabilities across managed travel
- How hotel retailing and modern booking experiences are changing traveler expectations
Download The Report
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Section 3: Additional Information
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Speakers
Richie Lenz
SVP, Sales
Ken Pfaffman
VP, Product Marketing
Brianna Conway
VP, Technology Solutions
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David Okonkwo
Vice President of Marketing
North America
Sarah Martinez
Chief Financial Officer
North America
Jennifer Williams
Senior Vice President of Operations
Europe
Elena Kowalski
Chief Human Resources Officer
Europe
Emily Chen
Executive Director of Product Strategy
Asia
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Section 7: Three Column Layouts
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